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FAQs

1. How do I check the status of my order?

You can login into My Account to check the status of your order.

2.  How do I track my order?

Once your order ships, we'll send you an email that contains tracking info and links.

You can also sign in to My Account, click on "Order History," "View Order," . If no tracking number is available, your order hasn't shipped yet. Also, please allow 24-48 hours from order shipment for tracking info to appear on the UPS website.

3.  Do you offer express shipping?

Yes, please refer to the shipping times and costs here.

4. How much are shipping costs?

You can check our various shipping costs here.

5. When will I receive my order?

Packages usually ship out within 1 business day, however you can check the time frame of when to expect your order here.

6. Do you ship internationally?

Yes we ship internationally

7.  How do I return an item?

You may return your item(s) within 21 days of receipt. Items must be in new, unworn condition with all tags attached and accompanied by the packing slip or invoice. Refunds will be made to the original form of payment. Please allow 2-3 weeks from the time you mail your return for it to be processed. We'll send you an email confirmation once your return is complete.
Please note that final sale items, gift cards, lingerie and swimwear are non-refundable. We're unable to honor previous sale prices or promotions when you place a new order. Shipping and handling charges will not be refunded.  For addition return information please refer to our shipping and returns page.

 

 

 

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